Driving the Highest Customer Engagement Rates for Mobile Operators
A new digital communications channel to deliver rich, dynamic messages directly to mobile subscribers.
Digicel CVM Social Apps Free
Unique Campaign Views
Impressions over time
Gather Voice of the Customer
Mobile-first designed surveys resulting in increased response rates and more balanced feedback. Gather feedback at the end of a Customer Care call by presenting a survey when the call is terminated.
Reduce Customer Care Costs
Reduce operational costs for customer care by driving use of digital self-care channels. Display alternative self-care options to customers before a call to customer care.