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Driving the Highest Customer Engagement Rates for Mobile Operators

A new digital communications channel to deliver rich, dynamic, messages directly to mobile subscribers.

28

Countries

200M

Devices

17.7%

Average CTR

2B+

Unique Campaign Views

4B+

Impressions over time

Let's Talk

Gather Voice of the Customer

Mobile-first designed surveys resulting in increased response rates and more balanced feedback. Gather feedback at the end of a Customer Care call by presenting a survey when the call is terminated.

Reduce Customer Care Costs

Reduce operational costs for customer care by driving use of digital self-care channels. Display alternative self-care options to customers before a call to customer care.

 
 

Reduce Marketing Spend

Increases brand awareness and promote products and services. Drive app installs by only targeting customers without the app.

 

Increase Conversions

Drive revenue by delivering high impact monetisation campaigns to users. Detect when and where customers are roaming and present the best roaming add-on.