Build Loyalty Through Real-Time, Contextual Engagement.
Reduce churn and strengthen customer relationships with personalized, on-device messaging that delivers the right message at the right moment.
The Challenge
CSP marketing and brand teams face a growing battle for customer attention. When engagement feels irrelevant or poorly timed, customers disengage, loyalty declines, and churn rises.
Many service providers still rely on delayed, generic messaging that fails to connect in real time. The result is missed opportunities to reinforce value, build stronger customer relationships, and protect brand equity.
How mAdme Solves It
mAdme’s AI-powered Customer Retention solution helps service providers build customer loyalty by delivering relevant, contextual messages at precisely the right moment. Our on-device intelligence combines real-time behavioral signals to create deeper engagement and reduce churn.
By personalizing each message and triggering it at the perfect time of intent, mAdme ensures every interaction strengthens brand connection and drives measurable results. Proven in the market, our platform has acheived a 47% install rate for a gaming app for Celcom Malaysia and a 75-minute average viewing time for Airtel Africa’s TV app during the 2022 Soccer World Cup.
Key Features & Benefits
Real-Time Engagement
Trigger campaigns instantly based on real time behavior and device context.
Contextual Messaging
Deliver personalized, on-device messages at the right moment to maximize engagement.
Rich Media Content
Use dynamic formats that capture attention and enhance customer experience.
Proven Retention Results
Drive measurable outcomes including higher app engagement, longer viewing sessions, and improved NPS scores.
