Why Customer Engagement Technology Is So Essential for Mobile Operators
Customer engagement technology is changing the way that mobile operators connect with their users in a wide range of different ways. In fact, the top three trends in this space not only help provide valuable context regarding how far we've come in a short amount of time, but they also shed an incredible amount of light about where we're going in terms of this ever-important relationship with consumers. Source: Salesforce Research - State of the Connected Customer Report The I
